Petaluma City Schools
Developing Effective Communicators & Critical Thinkers
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Resources for Staff
Technology Help
PCS HelpdeskNeed technology help? The PCS Helpdesk provides support with Aeries, ParentSquare, computer hardware/software/peripherals, iPads, Chromebooks, digital curriculum, internet connectivity, app/extension requests, and more.
To submit a ticket to request technology help, go to helpdesk.petk12.org and sign in with your petk12.org account OR email helpdesk@petk12.org.
Technology Helpdesk Videos
- New Technology Helpdesk Intro (Incident IQ) (6 min)
- Submit a Technology Ticket for a Device Assigned to You (2 minutes)
- Submit a Technology Helpdesk Ticket for a Printer, TV, etc. (3 minutes)
- Submit a Technology Helpdesk Ticket for Software or Online System (2 minutes)
- Submit Technology Helpdesk Ticket for Someone Else (student, colleague) (2 minutes)
Password Reset, petk12 account
Passwords can be reset at https://account.petk12.org/
The first time you use this tool, you will need to claim your account.
PCS “Claim My Account” Instructions for new employees
If you have already claimed your account, click "Need help?" and answer the challenge questions.
PCS - Password recovery instructions
This will reset your petk12.org Google account, 2020 MacBook login, Windows computer login, and Evaluat'd login.
If you are unable to reset your password using the tool, email helpdesk@petk12.org for further assistance.
Aeries Student Information SystemAeries Staff Login Page
Aeries Families Login Page
Aeries Help Center
Aeries Gradebook Support Videos
Clever Single Sign-OnClever Single Sign-On Portal
Clever Support for Teachers
Internet Filter BypassSign in to unblock websites: Filter Login Page
On campus, connect to the PCS-Staff wireless network using your username (first part of email address w/out @petk12.org; eg. jsmith) and petk12 account password, for staff level access to the internet.
Classwize
The Linewize internet filter includes an online classroom management tool for use with Chromebooks and the Chrome browser.
Classwize Login
Classwize Training Videos
ParentSquare CommunicationLogin to the ParentSquare Website to view school and District messages and to communicate with families.
Navigate to the evaluat'd login page to log in with your username (email without @petk12.org) and petk12 account password.
Illuminate Teacher Login Page - Data & Assessment Tool
Data Manager Login Page - Used for GATE assessment
Digital Citizenship ResourcesCommon Sense Media provides free, research-based resources for educators, parents, and children to help navigate living in the digital age. Educator resources include digital citizenship lesson plans and training, as well as Ed Tech reviews and advice.
To review these resources, visit https://www.commonsense.org/education/
Click here to view a collection of Google Workspace resources geared toward productivity in the educational setting.